Ebay expanding to the social circle
June 9th, 2006 by FreehitsSearch marketing Home - Blog Home - Gallery
Read today eBays expansion into blog and wiki like behaviors. I am hopeful that eBay tries to surpass their past customer services issues. Anyone that has dealt with eBay on a large scale as I have knows they are perhaps the biggest online company today online that puts almost no effort into customer service. While this is my opinion, and they did try to turn it around about a year ago, any professional eBay seller knows it to be fact.
From:
http://auctionbytes.com/cab/abn/y06/m06/i02/s03
“eBay will be introducing eBay Blogs, another way to give sellers an opportunity to market themselves, as well as an eBay Community Wiki. eBay is holding sessions on the new tools at the upcoming eBay Live conference in Las Vegas June 13 - 15.
The session called “It’s not About Me, it’s eBay Blogs!” shows conference attendees how they can use eBay Blogs to write about the things they sell and build their networks. Another session, called “Wiki 101 - An Overview of the eBay Community Wiki,” defines Wikis in general, looks at Wiki implementation on other sites, and discusses Wiki features eBay provides to the Community. eBay has already created a discussion board devoted to eBay Blogs, though it’s not yet available on its main list of discussion boards.
eBay is also using blogs and wikis internally. eBay just changed its newsletter “The Chatter” to a blog format available at http://ebaychatter.typepad.com/the_chatter, and the eBay Developers Program has had a blog for some time (http://ebaydeveloper.typepad.com/dev/). Both blogs use SixApart’s Typepad blogging platform.
The eBay Developers ”
 By launching blogs and wikis, eBay is taking a big step to push into the social circle concept and the new wave of disquising “marketing” as “community”.